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Frequently Asked Questions 

It’s only natural for you to have questions as you contemplate who you will work with to design your luxury vacation. Below are some of the most commonly asked questions to help you understand Sphera Travel and what we stand for.

What destinations do you offer?

Our name says it all! Sphera Travel is here to help you enjoy Discovering the World Together. Yes, you got it! The entire world! We do not limit the places you can discover together.

We are experts in luxury group travel and have a global network of suppliers who are experts in their locale. With these suppliers, Sphera Travel will design a meaningful vacation for everyone. We only use suppliers vetted annually to ensure they meet our highest level of service.

How soon should we start planning our vacation?

Time is of the essence when planning travel. So, as soon as you know which dates you can travel, we should start the planning process. Peak travel times like Christmas and Spring Break fill up fast. World Cruises and Private Jet Journeys fill up two years in advance. We know arranging a vacation so far in advance can be unnerving, especially when you don’t know what life may look like in two years. We will work with you to build the necessary flexibility to make changes for unexpected life events.

When should I use Sphera Travel to design my vacation? When should I DIY my vacation?

It would be best to always use a travel designer for vacations involving groups, cruises, tours, international travel, and all custom itineraries.

Our designers will take the guesswork and worry out of travel by utilizing our 30 years of expertise to give you the vacation you want. We are also your advocate if anything is incorrect during your vacation and will make significant issues seem like minor inconveniences.

Sphera Travel is not the answer for every travel scenario. Believe it or not, there are times when we feel that it may be best to handle travel yourself. We will be upfront and honest with you during our consultation call and let you know if we feel your vacation is best planned by a designer or on your own.

Examples of when we feel you should DIY your vacation are domestic Flights, Hotel reservations in your home city, when you want the rock bottom price without any customization, or when you don’t want someone to take care of all the stressful travel details.

What is Luxury Travel?

While most people will equate Luxury only with expensive, discerning travelers, know that is not the case. Luxury is about comfort, having less stress, and knowing that someone is in your corner should a problem arise.

Sphera Travel will provide that level of luxury and works only with suppliers that offer impeccable service, unique experiences, and customizable itineraries. We work to create unforgettable memories along the way. Luxury is not just about going to a destination but allowing Sphera Travel to help you discover the destination on a whole new level. With our luxury network of suppliers, you can rest assured that we will anticipate every need, allowing you to relax, enjoy your vacation, and enjoy Discovering the World Together.

What is group Travel and what are the benefits?

Groups consist of 10 or more individuals traveling together on the same itinerary. Group members do not necessarily have to know each other but can be family, friends, business associates, or clubs looking to enjoy Discovering the World Together.

Group leader discounts, contracted group rates, extra amenities, and private group functions are possible benefits of traveling as a group.

Do you only design group vacations?

We believe that meaningful travel happens when you are Discovering the World Together. While Sphera Travel’s specialty is group vacations with custom itineraries, we realize that not every vacation will be that way.

You might travel as a group for your first vacation designed by Sphera Travel and then decide to Discover the World with only your spouse or a friend on your next vacation. So, of course, we will design vacations for any number of travelers.

We also love the challenge of getting to know you and your interests but realize that custom travel is not always the best fit for everyone. We will work with major cruise lines and tour companies. However, we urge you to test our travel designer’s knowledge and expertise and let us add some custom touches to make your vacation stand out.

Do you only work with empty nesters?

At Sphera Travel, we specialize in creating custom itineraries for empty nesters, but that doesn’t mean we only design vacations for this group. Everyone deserves to experience the joy of meaningful travel, regardless of age or family situation.

Whether you’re traveling with your family or your significant other, we will work with you to design a vacation that fits your unique needs and interests. We pride ourselves on getting to know our clients and their preferences to create a personalized itinerary.

Do you charge fees?

Yes, we have design packages that pertain to various trip types.

We are travel experts with years of knowledge ready to work for you. Your Designer puts in extensive work and research before you see your proposal, and the design fee helps cover their time. The design fee is payable after your first consultation call and before we provide your proposal. Your design package also gives you full support from your travel designer throughout your entire vacation, from the planning stages until you return home from Discovering the World Together.

What is travel insurance and why do I need it?

While Sphera Travel will meticulously plan your vacation, we can’t control everything. Weather delays, lost luggage, medical issues, or other unexpected issues may arise during your vacation, and travel insurance may mean the difference between a minor hiccup and a significant interruption.

Trip insurance is designed for unexpected occurrences while you’re Discovering the World Together, so you can relax knowing you and your travel investment are covered for many incidents.

Most of the time, Travel Insurance is not required. However, we firmly believe preparing for the unexpected is best. Protect yourself and your investment. It is better to have insurance and not need it than to need insurance and not have it. We will work with you to find the best policy for your situation.

Pro tip: Some suppliers and countries require travel insurance, and we will let you know which destinations require insurance during the quoting process.

How Can I book on your website?

When you go Discovering the World Together, it is more than just a booking to us. So, no, you can’t “book” on our website.

Sphera Travel designers are flat-out obsessed with travel and want to help you with a customized itinerary designed for your vacation rather than some cookie-cutter deal everyone else is getting. We consider your likes, dislikes, interests, visions, and dreams and turn these into a meaningful vacation.

When will i receive my travel documents?

Ideally, we aim for two to three weeks before your departure date along with a Zoom “Know-Before-You-Go” meeting to cover any questions you may have.   We will keep in touch between the planning and travel stages of your trip and keep you informed every step of the way.

Who looks over the details of our vacation while we are traveling?

Sphera Travel designers will work to eliminate all problems while traveling, but there are some things we can’t control. If something does not go according to plan, you have options. 

While in destination, we have partners and contacts who’ll run the day-to-day of your time away. We’ll ensure you have their contact details before you arrive. We use local partners because they’re always best placed to respond immediately and speak the local language. However, if you’re unsure who to call, we will still be available anytime you need us.

Pro Tip: If anything is not to your standards while on your journey, please let us know immediately to allow your designers to remedy the situation immediately.

Have more questions?